Terms of service

Overview

This website is operated by Our Cities. Throughout the site, the terms “we”, “us” and “our” refer to Our Cities. We provide this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree, you may not access the website or use any Services.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and Services to you.

Section 1 – Online Store Terms

  • By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you are the age of majority and have consented to allow your minor dependents to use this site.

  • You may not use our products for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction (including copyright laws).

  • You must not transmit any malware, viruses, worms, or harmful code.

  • A breach of these Terms will result in immediate termination of your Services.

Section 2 – General Conditions

  • We reserve the right to refuse service to anyone, for any reason, at any time.

  • You understand that your content (excluding credit card details) may be transferred unencrypted across networks. Credit card details are always encrypted during transmission.

  • You may not reproduce, duplicate, copy, sell, resell or exploit any part of the Service without our express written permission.

Section 3 – Accuracy of Information

  • We are not responsible if information made available on this site is inaccurate, incomplete, or not current. Content is provided for general information only and should not be relied upon as your sole basis for decisions.

  • Historical information may be included on this site and is for reference only. We may update site content at any time, but have no obligation to do so.

Section 4 – Modifications to Service and Prices

  • Product prices are subject to change without notice.

  • We may modify or discontinue the Service (or any part of it) without notice at any time.

  • We are not liable for any modification, suspension, or discontinuance of the Service.

Section 5 – Products or Services

  • Some products or Services may be available exclusively online. These may have limited quantities and are subject to return or exchange only according to our Refund Policy.

  • The company and/or its representatives shall not be held liable for any direct, indirect, consequential, or special damages arising from the use of products sold on this website, including puzzles or related accessories. Responsibility for proper and safe use of the product rests solely with the customer.

    The puzzles are intended for leisure and entertainment purposes only and are not professional, therapeutic, or educational tools. Any use of the products, including giving them to minors, is at the sole responsibility of the user.

  • We make every effort to display products accurately, but we cannot guarantee your device’s display of colors will be accurate.

  • We reserve the right to limit the sale of our products to any person, region, or jurisdiction.

  • All product descriptions, prices, and availability may change without notice.

  • We do not warrant that the quality of products or Services will meet your expectations, or that Service errors will be corrected.

Section 5A – Product Warranty

  • Our products are provided with a limited warranty in accordance with applicable laws, including the Israeli Consumer Protection Law, 1981, where relevant.
  • The warranty covers manufacturing defects only and does not extend to damages caused by misuse, negligence, accidents, unauthorized modifications, or normal wear and tear.
  • Warranty claims must be submitted in writing to our customer service team within the applicable warranty period, together with proof of purchase.
  • We reserve the right to inspect and verify the product before approving any repair, replacement, or refund under warranty.
  • Remedies under this warranty are limited to repair, replacement of the product, or refund, at our sole discretion, and do not extend to indirect or consequential damages.
  • This warranty does not limit or exclude any statutory rights you may have under applicable consumer protection laws.

Section 6 – Orders and Account Information

  • We reserve the right to refuse or cancel any order. We may limit quantities purchased per person, household, or order, including those using the same billing/shipping details or payment method.

  • In the event of a change or cancellation, we will attempt to notify you via the contact details provided at checkout.

  • You agree to provide accurate, complete, and current account and purchase information.

  • You must promptly update details such as email, billing address, and payment information so we can complete your transactions and contact you as needed.

Section 7 – Third-Party Tools

  • We may provide access to third-party tools “as is” and “as available,” without any warranties or endorsements.

  • Use of such tools is at your own risk, and you should review the relevant third-party terms.

  • Future new features or services provided through the website will also be subject to these Terms.

Section 8 – Third-Party Links

  • Certain content, products, or services available via our Service may include materials from third parties.

  • We are not responsible for the accuracy or legality of third-party content or websites.

  • Any issues with third-party products should be directed to the third party.

Section 9 – User Content and Feedback

  • By submitting ideas, suggestions, proposals, or other content (“comments”), you grant us the right to edit, copy, publish, distribute, translate and otherwise use them in any medium, without restriction or compensation.

  • We are not obligated to maintain comments in confidence, pay compensation, or respond.

  • You must not submit unlawful, abusive, defamatory, obscene, or infringing material, or content containing malware.

  • You are solely responsible for the accuracy and legality of your submissions.

Section 10 – Personal Information

Submission of personal information is governed by our Privacy Policy ([link to policy]).

Section 11 – Errors and Omissions

  • Occasionally, site content may contain errors relating to product descriptions, pricing, promotions, or availability.

  • We reserve the right to correct such errors, and to update or cancel orders if necessary.

  • We have no obligation to update content, except as required by law.

Section 12 – Prohibited Uses

You may not use the site or its content for:

  • Any unlawful purpose.

  • Soliciting unlawful acts.

  • Violating international, national, or local laws.

  • Infringing intellectual property rights.

  • Harassment, abuse, discrimination, or hate speech.

  • Submitting false or misleading information.

  • Uploading viruses or malicious code.

  • Collecting or tracking personal information of others.

  • Spamming, phishing, scraping, or crawling.

  • Obscene or immoral purposes.

  • Interfering with or bypassing site security.

Violation may result in termination of Services.

Section 13 – Disclaimer of Warranties; Limitation of Liability

  • We do not guarantee uninterrupted, timely, secure, or error-free Service.

  • Use of the Service and products is at your sole risk.

  • The Service and products are provided “as is” and “as available,” without warranties of any kind, unless expressly stated.

  • We are not liable for damages of any kind (direct, indirect, incidental, or consequential), except to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify and hold harmless Our Cities, its affiliates, partners, employees, and service providers, from any claims or demands arising from your violation of these Terms or any applicable laws.

Section 15 – Severability

If any provision of these Terms is found unlawful or unenforceable, the remainder shall continue in effect to the fullest extent permitted by law.

Section 16 – Termination

  • These Terms remain in effect until terminated by you or us.

  • You may terminate by ceasing to use the site.

  • We may terminate immediately if we believe you violated these Terms, and you remain liable for amounts due up to termination.

Section 17 – Entire Agreement

These Terms, together with our posted policies (including the Privacy Policy and Refund Policy), constitute the full agreement between you and us, superseding prior agreements.

Section 18 – Governing Law

These Terms and any related disputes shall be governed by and construed in accordance with the laws of Israel, without regard to conflict of law principles.

Section 19 – Changes to Terms

We may update these Terms at any time by posting a new version on this page. Continued use of the site after changes constitutes acceptance.

Section 20 – Contact Information

For questions about these Terms, contact us at:
📧 mudununa@gmail.com

📱+972523701315

📍Akko